Telecommunications
Operator Qualifications
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The Burleson Police Department offers telecommunicators an exciting and rewarding public service position with excellent benefits and a retirement plan. This position receives emergency and non-emergency service calls and transmits messages via various communication systems consisting of 911 emergency lines, TDD, radio, and data terminals which operate on a seven day, 24 hour basis.
Telecommunications Operator Minimum Qualifications:
- High School Diploma or GED
- Type 40 wpm
- Must obtain Basic Telecommunicator Certification within one year and TCIC/NCIC certification within six months from date of hire
- Must have basic knowledge of computers
- No felony convictions
- Any combination of training and experience that would provide the required
skills and abilities is qualifying
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Skill and ability to:
- Interpret rules, regulations, policies and procedures.
- Prepare clear, concise and understandable written documents.
- Coordinate multiple events and emergency responses.
- Ability to perform multiple tasks simultaneously.
- Detail oriented.
- Read, write, spell, and speak in a clear and concise manner.
- Make sound decisions using all available information.
- Read and interpret written instructions, city and county maps.
- Establish and maintain effective working relationships with co-workers, supervisors, other agency personnel and the public.
- Accomplish tasks in a controlled and competent manner while working under stress.
- Effectively operate the public safety computer systems, teletype, radio dispatch consoles, telephones and other associated equipment.
- Normal hearing, vision correctable to 20/20 and have normal color vision.
- Must be willing to work varied shifts, holidays, nights and weekend work required.
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Preferred qualifications:
- Prior Public Safety dispatching experience.
- Bilingual skills strongly desired.
- Some college preferred.
Steps for selection as a Telecommunications Operator:
- Completion of application
- Oral Board Interview
- Criticall Personnel Selection and Typing Test
- Background Investigation
- Interview with Chief
- Polygraph Examination
- Pyschological Evaluation
- Drug Analysis
Benefits (See Description of Benefits)
- Competitive Pay
- Education Enhancement Program
- TMRS Retirement Plan
- Longevity Pay
- Credit Union
- Deferred Compensation
- Employee Assistance Program
- Dental, Life and Health Insurance
- Paid Vacation, Holidays and Sick Days
- Section 125 Plan
- Direct Deposit
- Social Security
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Telecommunications Operator Salary: $30,137-$42,192
For more information, contact:
Human Resources, City of Burleson
141 West Renfro, Burleson, Texas 76028
817-447-5400, ext. 217 or 294
Burleson Police Department
225 W. Renfro,
Burleson, Texas
76028-4296
817-447-5300
or
(toll free)
1-866-447-5370
Emergency: 911
FAX - 817-447-0332
This page last updated
September 30, 2004
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