The City of Burleson Online Utility Payments system will allow you to look up the status of your water, sewer, and garbage account, view your payment and consumption history, and pay your bill over a secure Internet connection using a credit card. This system will provide improved service by giving the public real-time access to their account at their convenience - 24 hours a day, 7 days a week.

Registration

You must first register to use this service. Follow the steps below (you may wish to print this page before you begin). Click the "Online Utility Payments" button to the right to begin the process. Registration is only necessary the first time you access the online payment system.

Step 1 - Select the "Create PIN" option from the left side menu.

Step 2 - Enter your Utility Account Number (dash included) and the route and cycle number just as they appear on your utility statement. Click the Sign On button.

Step 3 - Choose your PIN, which can be any combination from five to ten letters or numbers. Type in a hint to help you to remember your new PIN. Enter your personal e-mail address. Click "Submit". A confirmation e-mail message will be sent to you shortly. Click the "Exit" button to close the application.

Step 4 - IMPORTANT: You will receive an email verification message from "utilities@burlesontx.com" that will contain your account number, your newly defined PIN, your PIN clue, and a link that you MUST click to complete the registration process.. You may have to copy and paste the link into your browser address bar if the link does not open.

Step 5 - The link will take you to the account inquiry screen and prompt you for your Utility Account Number and PIN. Click "Sign On" and a confirmation screen will be displayed to let you know you have successfully registered.

These steps are only necessary for your initial access to the system. For each subsequent access, simply click the "Online Utility Payments" button.

Instructions on saving credit card information in the "Billfold".

Additional Information

MasterCard and Visa are the only credit cards the City can accept.

Please note: All payments received by 4 p.m. will be posted to accounts on the next business day.