Autopay

General Information
Once you are signed into your Click2Gov account, there is an option for "autopay" on the menu to the left. This allows you to set up recurring payments from your credit card each month.

Note: If you are already enrolled in bank draft, you will need to cancel your bank draft at the Utility Customer Service office at 141 West Renfro Street before setting up autopay to avoid duplicate payments.

Enabling Autopay
You must have a zero balance before enabling this feature.
  1. After logging into your account, choose the "autopay" option from the menu on the left.
  2. Follow the on-screen instructions to enable this feature.
  3. A confirmation email will be sent verifying complete setup. Your future statements will not reflect your autopay status.
Disabling Autopay
If a bill has been processed before you disable "autopay", the bill will still be paid with the credit card on file when the bill was processed. After logging into your Click2Gov account, choose the "autopay" option from the menu on the left.
  • Follow the on-screen instructions to disable this feature.
Changing the Credit Card Information On File for Autopay
In order to change to a different credit card, you will have to disable autopay and re-enroll. This can only be done if you have a zero balance. If a bill has already been processed, this bill will still autopay from the credit card number on file when the bill was processed.