The city of Burleson is conducting its 2024 citizen satisfaction survey. The survey, administered through the nationally recognized ETC Institute, invites residents to participate on a broad spectrum of topics from every aspect of the city. The survey is available from March 11 – April 11 and can be taken online or via a printed copy at the Burleson City Hall, 141 W. Renfro or Burleson Public Library, 248 SW Johnson Avenue.
The survey results will provide both an accurate representation and statistically significant snapshot of the Burleson community and citizen sentiment regarding key community characteristics and livability. It will address citizen satisfaction and prioritization on subjects such as public safety, parks and recreation, public works, code enforcement, communication, customer service, and government administration.
The survey is administered in two phases.
Random Sample Phase
The first phase includes mailings to approximately 3,500 randomly selected households. These households will receive a physical survey packet in the mail beginning in mid-March. There will also be an option for these households to take the survey online.
Open Participation Phase
If you are not randomly selected in the initial sampling, an open participation portion of the survey, both online and hard copy, will be available to all residents as well, starting March 11, 2024 at www.burlesonsurvey.org
ETC Institute will ensure quality data, accurate representation, and statistically significant numbers, which will allow staff to compare results and benchmark residents' opinions against other communities on a national, state, and local level. This critical citizen feedback is essential for the city of Burleson's short and long-range planning, service delivery, city programming, and identifying where resources can have the most significant impact.